RMA form

Company data

Error definition

Reasons for return

  1. wrong goods supplied
  2. Goods have not been ordered
  3. Goods incomplete
  4. Goods inoperable
  5. Goods supplied twice
  6. return of goods as a courtesy
  7. wrong order by customer

Important

  • Goods must be returned in original packaging (ES&S label).
  • Please attach RMA (return material authorisation) number visibly on return delivery.
  • Return delivery franco domicile only (otherwise no receipt of goods).
  • The RMA No. is valid for 10 days.
  • Please attach a signed copy of the letter to the goods.

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